Last updated: 19 Mar 2026
Centis Tile & Terrazzo (“Centis,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, submit a contact form, request a quote, apply for a job, or otherwise communicate with us through the site.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Address or project location
- Any details you include in a contact form, quote request, job application, or message
We may also automatically collect certain technical information when you use our website, such as:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on the site
- Referring website or source
- General site interaction data through cookies and analytics tools
2. How We Use Your Information
We may use the information we collect to:
- Respond to inquiries and customer service requests
- Provide estimates, consultations, or requested information
- Review job applications
- Improve our website, services, and user experience
- Monitor website performance and traffic
- Send updates or marketing communications, where permitted by law
- Protect our business, website, and users from fraud, misuse, or security issues
- Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information.
We may share your information with trusted third-party service providers that help us operate our website or business, such as:
- Website hosting providers
- Contact form or CRM tools
- Analytics providers
- Advertising or remarketing platforms
- IT and security service providers
We may also disclose your information if required to do so by law, regulation, legal process, or to protect our rights, property, safety, or the safety of others.
4. Cookies and Tracking Technologies
Our website may use cookies, pixels, and similar technologies to improve functionality, understand website usage, and support analytics or advertising efforts.
These technologies may help us:
- Remember user preferences
- Measure site traffic and performance
- Understand how visitors use the site
- Improve marketing and advertising campaigns
You can usually control or disable cookies through your browser settings. However, disabling cookies may affect how certain parts of the website function.
5. Analytics and Advertising
We may use third-party analytics tools, such as Google Analytics, to better understand how visitors use our website. These tools may collect information such as IP address, browser type, pages visited, and time spent on pages.
We may also use advertising tools such as Meta Pixel, Google Ads tracking, or similar technologies to measure campaign performance and help deliver relevant ads.
These third parties may process data according to their own privacy policies.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, complying with legal obligations, and resolving disputes.
7. Your Choices and Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information, subject to legal or operational requirements
- Opt out of marketing communications
To make a privacy-related request, please contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites, services, or social media platforms. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any personal information.
9. Security
We take reasonable administrative, technical, and physical measures to help protect the personal information we collect. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
10. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website practices, legal requirements, or operational needs. Any updates will be posted on this page with a revised “Last updated” date.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Centis Tile & Terrazzo
448 Falconbridge Road
Sudbury, Ontario P3A 4S4
Email: info@centistile.com
Phone: 705-673-5213
Toll Free: 833-314-8926